Difference between revisions of "Network Monitoring and Management"

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(Participants)
 
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=Objective=
 
=Objective=
  
Upon completion of this training workshop, you will have acquired a useful skills of the network monitoring and management tools and the security benefits of the tools and techniques covered.
+
Upon completion of this training workshop, you will understand the concepts of baselining, security through traffic analysis, types of network delay, network incident response, network traffic flows and many other aspects, as well as the importance of proper implementation of network traffic and device monitoring
 
 
  
 
=Who Should Attend?=
 
=Who Should Attend?=
Line 19: Line 18:
 
=Course content=
 
=Course content=
  
The course has eight (8) modules
+
The course has ten (10) modules
 
==Network Monitoring and Management==
 
==Network Monitoring and Management==
  
Line 30: Line 29:
 
Minimal configuration for Cisco IOS based equipment
 
Minimal configuration for Cisco IOS based equipment
 
   
 
   
User Environment 
 
 
Linux Text Editors
 
 
 
Network Configuration Essentials
 
Network Configuration Essentials
  
Line 39: Line 34:
  
 
Network Monitoring Tools ( Nagios, Smokeping, LibreNMS)
 
Network Monitoring Tools ( Nagios, Smokeping, LibreNMS)
 +
 
Network Documentation and Configuration (Netdot, RANCID)
 
Network Documentation and Configuration (Netdot, RANCID)
Netwflow/Nfsen
+
 
 +
Netflow/Nfsen
 +
 
 
Log Management
 
Log Management
 +
 
Ticketing Systems (RT)
 
Ticketing Systems (RT)
 +
 
Network Operations Centre (NOC)
 
Network Operations Centre (NOC)
 
  
 
=Items Required=
 
=Items Required=
Line 64: Line 63:
 
| 3||Amos Koech (AK)||KENET
 
| 3||Amos Koech (AK)||KENET
 
|-
 
|-
| 4||Samuel Macharia (SM)||KENET
+
| 4||Anne Inapat (AI)||KENET
 
|-
 
|-
| 5||Caroline Gachuhi (CG)||KENET
+
| 5||Moureen Namai (MN)||KENET
 
|-
 
|-
 
| 6||Zeinab Mzungu (ZM)||KENET
 
| 6||Zeinab Mzungu (ZM)||KENET
 
|-
 
|-
 
|}
 
|}
 
 
  
 
==Participants==
 
==Participants==
Line 83: Line 80:
 
| align="center" style="background:#f0f0f0;"|'''Designation'''
 
| align="center" style="background:#f0f0f0;"|'''Designation'''
 
|-
 
|-
| 1||Bondo Teachers Training College||Mr Noah Okidia||ICT Director
+
| 1||Bomet University College||Enock Kimutai||ICT Technologist
 
|-
 
|-
| 2||Butere Technical and Vocational College||Mr ABRAHAM NGERO||MIS OFFICER
+
| 2||Egerton University||Richard Asembo Akach||ICT Officer
 
|-
 
|-
| 3||Kaimosi Teachers Training College||Mr RASTO OKETCH||ICT TECHNICIAN
+
| 3||Hekima University College||James Atinda||Network Administrator
 
|-
 
|-
| 4||Kajiado West Technical and Vocation College||Mr Martin Mwegi||Trainer
+
| 4||KCA University||Marcus Etyang||Trainer
 
|-
 
|-
| 5||Kenya Institute of Highways & Building Technology||Mr Ian Victor Simbiri||Senior ICT Officer
+
| 5||University of Embu||Paul Githinji Maina||Assistant ICT Officer
 
|-
 
|-
| 6||Kisii National Polytechnic||Mr ENOCK OCHIENG||Network Administrator
+
| 6||Kaimosi Friends University||Steven Ingutiah||Computer Technician
 
|-
 
|-
| 7||Kisumu  Polytechnic||Mr ENOCH OTUOMA||ICT OFFICER
+
| 7||Kenyatta University||Ejidioh Kabue||Network Technician
 
|-
 
|-
| 8||Limuru Technical and Vocational College||Mr George Mwangi||Head of ICT
+
| 8||Kirinyaga University||Isaac Kairu||ICT Incharge
 
|-
 
|-
| 9||Lugari Diploma Diploma Teachers Training College||Mr GODFREY ANYONGE||ICT TECHNICIAN
+
| 9||Masinde Muliro University of Science and Technology||Geoffrey Kamau||It Specialist-User Support
 
|-
 
|-
| 10||Meru National Polytechnic||Mr MBURIA MICHAEL||ICT OFFICER
+
| 10||Kaimosi Friends University||Irene Ayako||Network Administrator
 
|-
 
|-
| 11||Meru National Polytechnic||Mr Alex Twala Njagi||System administrator
+
| 11||Moi University||Godfrey Kipngetich||ICT Technician
 
|-
 
|-
| 12||Mosoriot Teachers Training College||Mr FELIX KIBET LIMO||IT OFFICER
+
| 12||Tangaza University  College||Kirui Kipngetich||Systems & Network Admin
 
|-
 
|-
| 13||Nkabune Technical Training Institute||Mr Godfrey Muchuma||ICT Officer
+
| 13||Pan Africa Christian University||Ann Kisaumbi||Systems Administrator
 
|-
 
|-
|-14||Nuu Technical and Vocational College||Ms Purity Kimanthi||ICT trainer
+
|-14||Kenya Highlands University||Joseph Koech||ICT Director
 
|-
 
|-
|-15||Nyandarua Institute of Science and Technology||Mr Kelvin Githinji||System Administrator
+
| 15||Chuka University||Rose Muchemi||Network Administrator
 
|-
 
|-
| 16||Nyeri National Polytechnic||Ms ESTHER KIMANI||ICT OFFICER
+
| 16||South Eastern Kenya University||Joshua Mwema||Network Administrator
 
|-
 
|-
| 17||Ramogi Institute||Mr Linus Atuya||System Administrator
+
| 17||Zetech University||Joseph Kiragu Njuguna||Infrastructure Engineer
 
|-
 
|-
| 18||Rift Valley Technical Training Institute||Mr GEOFFREY LANGAT||DEPUTY M.I.S MANAGER
+
| 18||Jaramogi Oginga Odinga University of Science and Technology||Boffine Ochola||ICT TECHNICIAN
 
|-
 
|-
| 19||Rift Valley Technical Training Institute||Mr FESTUS KIPTOO||ICT TECHNICIAN
+
| 19||Kabarak University||Jairus Ounza||Network Administrator
 
|-
 
|-
| 20||Shanzu Teachers Training College||Mr STEPHEN ODHIAMBO||ICT Technician
+
| 20||University of Eastern Africa, Baraton||Kikandi Safari||Information Technology Services Manager
 
|-
 
|-
| 21||Umma University||Mr ABDIGANI ADAN||ICT TECHNICIAN
+
| 21||United States International University||Mercy Tallam||Manager
 
|-
 
|-
| 22||Wote TTI||FESTUS MUENDO||ICT Trainer
+
| 22||Karatina University||Charles Wambugu||Network Administrator
 
|-
 
|-
| 23||Nuu Technical and Vocational College||Ms Purity Kimanthi||ICT Trainer
+
| 23||Strathmore University||Bossvill Witaba||Infrastructure Services
 
|-
 
|-
| 24||Taita Taveta National Polytechnic||Allen Mwambogha||Systems Administrator
+
| 24||Laikipia University||Mercy Nduta Wanjihia||Systems Administrator
 
|-
 
|-
| 25||Siaya Institute of Technology||Kennedy Andere||Network Administrator
+
| 25||Turkana University College||Godfrey Waudo||ICT Officer
 +
|-
 +
| 26||KENET||Kelvin Kimani Kinyanjui ||Assistant Systems Administrator
 +
|-
 +
| 27||KENET||Sharon Cherono Korgoren||Assistant Systems Administrator
 +
|-
 +
| 28||UoN Fahari Ya Jamii ||Leonard Kipngetich||ICT Lead
 +
|-
 +
| 29||Dedan Kimathi University of Science and Technology||Richard Kimanzi Mutisya||Network Administrator
 +
|-
 +
| 30||University of Kabianga||Elijah Ogoye||User Support Officer – Network Services
 +
|-
 +
| 31||Maasai Mara University||Johnson Kebaso||ICT Technician
 +
|-
 +
| 32||Maasai Mara University||Kevin Sadia||ICT Officer
 +
|-
 +
| 33||Meru University||Alfred Njeru||Network Administrator
 +
|-
 +
| 34||Technical University of Kenya||Julie Wanjiru Mburu||Network Administrator
 +
|-
 +
| 35||The East African University||Alphonce Nduva Wambua||Ag ICT Director, System Administrator
 +
|-
 +
| 36||Garissa University||Suleiman Abdullahi||Systems & Network Admin
 +
|-
 +
| 37||Taita Taveta University||Austine Oduor Owaga||Systems Administrator
 +
|-
 +
| 38||Maasai Mara University||George Kamweru||Network Administrator
 +
|-
 +
| 39||Kenya Highlands University||Joseph Koech||ICT Director
 
|-
 
|-
 
 
|}
 
|}
  
Line 140: Line 164:
 
{| class="wikitable"
 
{| class="wikitable"
 
! Day
 
! Day
! 8:00-9:30
+
! 8:00-8:30
 +
! 8:30-9:30
 
! 9:30-10:00
 
! 9:30-10:00
! 10:00-10:30
+
! 10:00-11:00
! 10:30-1:00
+
! 11:00-1:00
 
! 1:00-2:00
 
! 1:00-2:00
! 2:00-3:00
+
! 2:00-4:30
! 3:00-4:00
+
! 4:30-5:00
! 4:00-4:20
 
! 4:20-4:45
 
 
|-
 
|-
| Monday February 26
+
| Monday May 13
| History of UNIX & Linux (NK)
+
| Welcome to Network Monitoring and Management (NK)
[[https://training.kenet.or.ke/images/e/eb/FUL-02-History_of_UNIX_and_Linux_-2024.pdf]]
+
[[https://training.kenet.or.ke/images/a/a1/Welcome-nmm.pdf]]
| Linux Environments (NK)
+
| Introduction to Network Monitoring and Management (NK)
[[https://training.kenet.or.ke/images/0/0d/FUL-02-Linux_Environments-2024.pdf]]
+
[[https://training.kenet.or.ke/images/1/14/Intro-Network-management.pdf]]
 
| Tea Break
 
| Tea Break
| Lab 1: Graphical installation of operating system on Virtual-box (SM)
+
| Linux Basics for NMM (NK)
[[https://www.virtualbox.org/manual/ch02.html]]
+
[[https://training.kenet.or.ke/images/5/57/Linux-minimal.pdf]]
 +
[[https://training.kenet.or.ke/images/f/f4/Initial_Server_Configuration.pdf]]
 +
| Minimal Configuration for CISCO IOS based equipment (JK)[[https://training.kenet.or.ke/images/1/11/Cisco-config-elements.pdf]]
 +
[[https://training.kenet.or.ke/images/8/8f/Cisco_config_lab.pdf]]
 
| Lunch
 
| Lunch
| Linux File System (AK)
+
| Nagios Monitoring Tool (AK)
[[https://training.kenet.or.ke/images/7/7a/Linux_File_System_%26_Linux_Text_Editors_Training.pdf]]
+
[[https://training.kenet.or.ke/images/c/c7/Nagios2.pdf]]
| Linux Commands  (SM)
+
[[https://training.kenet.or.ke/images/c/c1/Nagios_lab_parts_1_to_3.pdf]]
 +
[[https://training.kenet.or.ke/images/1/10/Nagios_lab_parts_4_to_8.pdf]]
 +
[[https://training.kenet.or.ke/images/3/3e/Nagios_lab_part_9_%28optional%29.pdf]]
 +
[[https://training.kenet.or.ke/images/0/09/Nagios_plugin_creation_%28optional%29.pdf]]
 
| Tea Break
 
| Tea Break
| Lab 2: Linux Commands -Install prerequisite utilities & verify
 
[[]]
 
 
|-
 
|-
| Tuesday February 27
+
| Tuesday May 14
| User Environment  (JO)
+
| Simple Network Management Protocol-SNMP (MN)
[[https://training.kenet.or.ke/images/3/30/FUL-01_USER_ENVIRONMENTS.pdf]]
+
[[https://training.kenet.or.ke/images/e/ed/Snmp.pdf]]
| Lab 3:
+
| SNMP Lab [[https://training.kenet.or.ke/images/2/28/Exercises-snmp.pdf]]
Create Users,Groups and Change Passwords
 
 
| Tea Break
 
| Tea Break
| Lab 4: File & Directory manipulation
+
| LibreNMS [[https://training.kenet.or.ke/images/7/7d/Librenms.pdf]]
 +
| LibreNMS Lab Installation [[https://training.kenet.or.ke/images/2/2c/LibreNMS_lab.pdf]]
 +
[[https://training.kenet.or.ke/images/5/53/Installation.pdf]]
 
| Lunch
 
| Lunch
| Lab 4: File & Directory manipulation
+
| Smokeping  (MN)
| Linux Text Editors (AK)
+
[[https://training.kenet.or.ke/images/0/0c/Smokeping2024.pdf]]
[[https://training.kenet.or.ke/images/7/7a/Linux_File_System_%26_Linux_Text_Editors_Training.pdf]]
+
[[https://training.kenet.or.ke/images/7/7b/Smokeping_lab_part_1.pdf]]
 +
[[https://training.kenet.or.ke/images/6/6d/Smokeping_lab_part_2.pdf]]
 
| Tea Break
 
| Tea Break
| Summary overview of lab work & Discussion
 
 
|-
 
|-
| Wednesday February 28
+
| Wednesday May 15
|Lab 5: Linux text editors(AK)
+
|Network Documentation with netdot(AI)
|Lab 5: Linux text editors(AK)
+
[[https://training.kenet.or.ke/images/1/18/Documentation.pdf]]
 +
|Network Documentation with netdot(AI)
 
| Tea Break
 
| Tea Break
|Network Configuration Essentials (NK/JO)
+
|Configuration Management with RANCID (AI)
[[https://www.youtube.com/watch?v=7Zf203Vmbig]]
+
[[https://training.kenet.or.ke/images/9/9c/Config-management-rancid2024.pdf]]
[[https://training.kenet.or.ke/images/d/d0/FUL-02_network_configuration_essentials.pdf]]
+
|RANCID Lab
[[https://www.youtube.com/watch?v=tnAW02zvFhU]]
+
[[https://training.kenet.or.ke/images/c/cd/Rancid_lab.pdf]]
 
| Lunch
 
| Lunch
| Activity: Check network configuration file & demo network CLI tools
+
| Netflow (JK)
[[https://training.kenet.or.ke/images/a/aa/Network_Configuration_Files_The_Heart_of_Ubuntu_Networking_-_Copy.pdf]]
+
[[https://training.kenet.or.ke/images/d/d1/Netflow.pdf]]
| Security Principles and Password Policies (CG)
+
[[https://training.kenet.or.ke/images/b/bb/Flow_export_lab.pdf ]]
[[https://training.kenet.or.ke/images/4/4a/Firewalls.pdf]]
 
[[https://training.kenet.or.ke/images/f/f1/Password_Policies_in_Linux.pdf]]
 
 
| Tea Break
 
| Tea Break
| Lab 6: IPtables and password Policies (CG/AK)
 
[[https://training.kenet.or.ke/images/f/fb/Installation_of_Iptables.txt]]
 
[[https://training.kenet.or.ke/images/1/1f/Password_Policy_Implementation.txt]]
 
 
|-
 
|-
| Thursday February 29
+
| Thursday May 16
| Activity: Overview & Scenarios of institution policies/security issues (All)
+
| Nfsen (NK)
| Password policies configuration (CG)
+
[[https://training.kenet.or.ke/images/b/b5/Nfsen.pdf]]
[[https://training.kenet.or.ke/images/1/1f/Password_Policy_Implementation.txt]]
+
| Install nfsen/nfdump [[https://training.kenet.or.ke/images/f/f0/Install_nfdump_nfSen.pdf]] (NK)
 
| Tea Break
 
| Tea Break
| Security and pfSense Firewall (CG/JK)
+
| Nfsen top talkers [[https://training.kenet.or.ke/images/a/af/NfSen_top_talkers.pdf]] (NK)
 +
| Using Nfsen [[https://training.kenet.or.ke/images/1/12/Exercise4-using-NfSen.pdf]] (NK)
 +
[[https://training.kenet.or.ke/images/f/fe/Port_Tracker.pdf ]]
 
| Lunch
 
| Lunch
| pfSense Firewall and demo (JK)
+
| Log Management using rsyslog (AK) [[https://training.kenet.or.ke/images/a/aa/Log-management-rsyslog-loki.pdf]]
|| Bash scripting (SM)
+
[[https://training.kenet.or.ke/images/4/47/Configuring_rsyslog.pdf ]]
[[https://training.kenet.or.ke/images/f/f7/Bash_scripting.pdf]]
+
[[https://training.kenet.or.ke/images/5/57/Configuring_Loki.pdf (optional) ]]
 
| Tea Break
 
| Tea Break
| Discussion
 
 
|-
 
|-
| Friday March 1
+
| Friday May 17
| Apache web-server (JO/AK)
+
| Ticketing with RT (NK)
[[https://training.kenet.or.ke/images/8/8f/FUL-01_Webserver_Applications.pdf]]
+
[[https://training.kenet.or.ke/images/6/68/Ticketing-rt.pdf]]
| Apache webserver Installation & SSL configuration 
+
| RT Basic Lab (NK) [[https://training.kenet.or.ke/images/4/48/RT_basic_lab.pdf]]
[[https://training.kenet.or.ke/images/c/cf/Apache_Web_Server_Installation_Instructions.pdf]]
+
[[https://training.kenet.or.ke/images/f/f1/RT_Nagios_integration.pdf (optional)]]
 
| Tea Break
 
| Tea Break
| Competency Based Exam [[https://masomo.kenet.or.ke/course/view.php?id=105]]
+
| Network Operations Centre - Roundtable Campus Discussion
[[https://training.kenet.or.ke/images/6/6c/Credentials.txt]]
+
| Competency Based Assessment [[https://masomo.kenet.or.ke/course/view.php?id=105]]
 
| Lunch
 
| Lunch
| | Survey/Feedback [[https://www.surveymonkey.com/r/6YNHYC8_Fundamentals-of-UNIX-and-Linux-for-System-Administrators]]
+
| KENET Identity and Trust Services Overview [[https://training.kenet.or.ke/images/4/4b/Identity_and_Access_Management.pdf]]
| | Closing Ceremony
+
Survey/Feedback [[https://www.surveymonkey.com/r/78XH78H-KENET-Network_Monitoring_and_Management_NMM-05-2024]]  
| Tea Break
+
| |Closing Ceremony & Tea Break
 
|
 
|
 
|}
 
|}
  
 
=Session Photos=
 
=Session Photos=
https://training.kenet.or.ke/index.php/File:FUL-02_Group-Photo.jpeg
+
Group Photo [[https://training.kenet.or.ke/index.php/File:NMM_2024_group_Photo.JPG]]

Latest revision as of 12:48, 1 June 2024

This will be an intense five (5) day hands-on workshop that will focus on the skills required to effectively manage a diverse campus network and NOC operations,and includes topics that are important not only from a theoretical perspective but also have a tremendous practical utility. The training will be held from May 13th - May 17th, 2024.

Objective

Upon completion of this training workshop, you will understand the concepts of baselining, security through traffic analysis, types of network delay, network incident response, network traffic flows and many other aspects, as well as the importance of proper implementation of network traffic and device monitoring

Who Should Attend?

This workshop is designed for engineers and system staff at ISPs and large networks, including academic networks who are involved with system management, network monitoring and management, incident response and security. This course is for those who need to manage Network operations and NOCs. Proper network instrumentation is a fundamental requirement for realizing infrastructure security at both the network and desktop level, and this course emphasizes the security benefits for the tools and the techniques covered.

Prerequisites

1. Laptop with a working wireless card 2. Functional knowledge of UNIX/Linux environments 3. Basic understanding of TCP/IP networks 4. Great attitude

Course content

The course has ten (10) modules

Network Monitoring and Management

Welcome to Network Management and Monitoring

Introduction to Network Management and Monitoring

Linux Basics for NMM

Minimal configuration for Cisco IOS based equipment

Network Configuration Essentials

Simple Network Management Protocol (SNMP)

Network Monitoring Tools ( Nagios, Smokeping, LibreNMS)

Network Documentation and Configuration (Netdot, RANCID)

Netflow/Nfsen

Log Management

Ticketing Systems (RT)

Network Operations Centre (NOC)

Items Required

Each Participant is to bring a laptop with wireless connectivity.

Trainers

No Name Organization
1 Nyanjau Kimani (NK) KENET
2 Jeremiah Kioko (JK) KENET
3 Amos Koech (AK) KENET
4 Anne Inapat (AI) KENET
5 Moureen Namai (MN) KENET
6 Zeinab Mzungu (ZM) KENET

Participants

No Institution Name Designation
1 Bomet University College Enock Kimutai ICT Technologist
2 Egerton University Richard Asembo Akach ICT Officer
3 Hekima University College James Atinda Network Administrator
4 KCA University Marcus Etyang Trainer
5 University of Embu Paul Githinji Maina Assistant ICT Officer
6 Kaimosi Friends University Steven Ingutiah Computer Technician
7 Kenyatta University Ejidioh Kabue Network Technician
8 Kirinyaga University Isaac Kairu ICT Incharge
9 Masinde Muliro University of Science and Technology Geoffrey Kamau It Specialist-User Support
10 Kaimosi Friends University Irene Ayako Network Administrator
11 Moi University Godfrey Kipngetich ICT Technician
12 Tangaza University College Kirui Kipngetich Systems & Network Admin
13 Pan Africa Christian University Ann Kisaumbi Systems Administrator
15 Chuka University Rose Muchemi Network Administrator
16 South Eastern Kenya University Joshua Mwema Network Administrator
17 Zetech University Joseph Kiragu Njuguna Infrastructure Engineer
18 Jaramogi Oginga Odinga University of Science and Technology Boffine Ochola ICT TECHNICIAN
19 Kabarak University Jairus Ounza Network Administrator
20 University of Eastern Africa, Baraton Kikandi Safari Information Technology Services Manager
21 United States International University Mercy Tallam Manager
22 Karatina University Charles Wambugu Network Administrator
23 Strathmore University Bossvill Witaba Infrastructure Services
24 Laikipia University Mercy Nduta Wanjihia Systems Administrator
25 Turkana University College Godfrey Waudo ICT Officer
26 KENET Kelvin Kimani Kinyanjui Assistant Systems Administrator
27 KENET Sharon Cherono Korgoren Assistant Systems Administrator
28 UoN Fahari Ya Jamii Leonard Kipngetich ICT Lead
29 Dedan Kimathi University of Science and Technology Richard Kimanzi Mutisya Network Administrator
30 University of Kabianga Elijah Ogoye User Support Officer – Network Services
31 Maasai Mara University Johnson Kebaso ICT Technician
32 Maasai Mara University Kevin Sadia ICT Officer
33 Meru University Alfred Njeru Network Administrator
34 Technical University of Kenya Julie Wanjiru Mburu Network Administrator
35 The East African University Alphonce Nduva Wambua Ag ICT Director, System Administrator
36 Garissa University Suleiman Abdullahi Systems & Network Admin
37 Taita Taveta University Austine Oduor Owaga Systems Administrator
38 Maasai Mara University George Kamweru Network Administrator
39 Kenya Highlands University Joseph Koech ICT Director

Timetable

Day 8:00-8:30 8:30-9:30 9:30-10:00 10:00-11:00 11:00-1:00 1:00-2:00 2:00-4:30 4:30-5:00
Monday May 13 Welcome to Network Monitoring and Management (NK)

[[1]]

Introduction to Network Monitoring and Management (NK)

[[2]]

Tea Break Linux Basics for NMM (NK)

[[3]] [[4]]

Minimal Configuration for CISCO IOS based equipment (JK)[[5]]

[[6]]

Lunch Nagios Monitoring Tool (AK)

[[7]] [[8]] [[9]] [[10]] [[11]]

Tea Break
Tuesday May 14 Simple Network Management Protocol-SNMP (MN)

[[12]]

SNMP Lab [[13]] Tea Break LibreNMS [[14]] LibreNMS Lab Installation [[15]]

[[16]]

Lunch Smokeping (MN)

[[17]] [[18]] [[19]]

Tea Break
Wednesday May 15 Network Documentation with netdot(AI)

[[20]]

Network Documentation with netdot(AI) Tea Break Configuration Management with RANCID (AI)

[[21]]

RANCID Lab

[[22]]

Lunch Netflow (JK)

[[23]] [[24]]

Tea Break
Thursday May 16 Nfsen (NK)

[[25]]

Install nfsen/nfdump [[26]] (NK) Tea Break Nfsen top talkers [[27]] (NK) Using Nfsen [[28]] (NK)

[[29]]

Lunch Log Management using rsyslog (AK) [[30]]

[[31]] [(optional) ]

Tea Break
Friday May 17 Ticketing with RT (NK)

[[32]]

RT Basic Lab (NK) [[33]]

[(optional)]

Tea Break Network Operations Centre - Roundtable Campus Discussion Competency Based Assessment [[34]] Lunch KENET Identity and Trust Services Overview [[35]]

Survey/Feedback [[36]]

Closing Ceremony & Tea Break

Session Photos

Group Photo [[37]]